Presidential Bank Mortgage Celebrates National Recognition for Three Loan Officers in Experience.com’s 2025 Top Performers Report

Presidential Bank Mortgage is proud to announce that three of its mortgage professionals have been recognized among the nation’s top performers in the mortgage industry by Experience.com as part of its 2025 Mortgage Performance Report.

Among the honorees, Mike Hacker earned a place in the prestigious Top 100 Loan Officers in the Nation, while Kristy Grams and Michael Joseph were each named to the Top 500 Loan Officers in the Nation.

Now in its 11th year, Experience.com’s annual Mortgage Performance Report recognizes mortgage professionals who deliver exceptional customer experiences and consistently earn the trust of the borrowers they serve. Rankings are based on a proprietary methodology that evaluates verified customer reviews, survey completion rates, and overall customer satisfaction, rather than traditional production metrics alone.

“These recognitions are a testament to the dedication, professionalism, and client-first approach that Mike, Kristy, and Michael bring to every borrower interaction,” said Michael J. Carr, Executive Vice President of Presidential Bank Mortgage. “We are incredibly proud of their accomplishments and grateful for the positive impact they make on the lives of our customers every day.”

Experience.com analyzed millions of verified customer interactions and mortgage transactions nationwide to identify the industry’s top performers. The report highlights professionals who successfully combine operational excellence with outstanding customer service, reinforcing the importance of trust and transparency throughout the mortgage process.

The recognition reflects Presidential Bank Mortgage’s ongoing commitment to delivering a superior customer experience and empowering borrowers with personalized guidance from application through closing.

“Customer experience has always been at the heart of what we do,” added Carr. “The success of Mike, Kristy, and Michael exemplifies our organization’s commitment to building lasting relationships and helping customers achieve their homeownership goals with confidence.”